Please see our special feature on Culture Guides for an example of how our design, programming, hosting, and content management services work in harmony.

Zero Defect provides a complete solution for your web projects, and our expertise covers all aspects of website development, including:

• Design — Our award-winning creative team can develop a site that will seamlessly integrate into your existing identity system, or if you prefer, create something entirely new. ZDD-designed sites are renowned for their ease of use, quick download speed, and accessibility.
• Programming — We offer technical solutions for the most complex web applications, from simple communication tools all the way to industrial-strength authentication and security systems.
• Content Development — We will work with you to develop effective content for your site. Our expertise includes writing and editing for the web, original photography and illustration.
• E-commerce — Our custom e-commerce solutions, developed entirely in-house, enable all manner of secure online transactions — from simple membership forms all the way up to complex online shopping, ticket and subscription sales.
• Content Management Tools — Easy-to-use, password-protected administrative tools enable non-technical personnel to update key areas of your site, saving you time and money and ensuring the most timely content is always online.
• Legacy System Integration — Whether your membership is in an existing database, your ticketing system is a bit long in the tooth, or your user base is stored in an old mainframe, we can develop custom solutions to integrate your new website with your existing systems.
• Hosting — Zero Defect partners with the nation's leading managed hosting and co-location providers to offer a complete spectrum of hosting solutions. We will match your needs with the most appropriate and cost-effective solution, from affordable shared hosting all the way up to redundant dedicated hardware.

Effective use of email has become an essential tool for communicating with your community and encouraging repeat visits. Zero Defect designs effective mailings that are well received and look great in all email programs. Our online tools make it easy for visitors to join or unsubscribe from your list, while gathering useful information for your development, marketing and membership efforts.

Zero Defect creates dynamic, effective ads directing web users to your site, coupled with carefully created "landing pages" that make the best possible impression on visitors when they get there. We also will provide statistics on your campaign's effectiveness, and offer consulting service to help you develop and place your messages in the most cost-effective manner, including emerging new methods such as sponsorship and text ads.

ZDD has created touchscreen kiosks and CD-ROM applications for applications ranging from Museum virtual exhibits to corporate training. Our usability testing process and experience in interface design ensure that these applications will be easy and fun to use for whomever encounters them. Kiosks can be entirely self-contained, or network-enabled to always present up-to-the-minute information to visitors.